Subject: Workstation on Lower Levels
Suggestion: I was going to get a book on level one, and needed to check a reference...but there was not a computer on level one. Please consider putting a computer on every floor so that people can have access to the catalog for their research.
Thank you.
Response: The Workstation was only removed during construction on levels 1 & 2. It will be replaced when the network connection work is completed.
- Teri Alexander, Facilities Manager, 656-5172
Subject: Socializing
Suggestion: Less frat kids just talking and ordering pizzas...trying to hit on girls. just put a sign up or something.
Response: We are learning that popularity as a place comes with both pro's & con's. It's almost impossible to "just put up a sign" given the layout of the building. If there's a particular noise problem or another concern, please report so to the nearest service desk. Thanks for the suggestion.
- Teri Alexander, Facilities Manager, 656-5172
Subject:Furniture
Suggestion: I believe that rocking chairs would be a beneficial addition to the library. These chairs would provide support to the lumbar region of those engaged in extended study sessions. One of the most devastating distractions on test day is a sore back from a library chair the previous night. For this reason rocking chairs would be a driving force for academic excellence at Clemson University. Their addition will propel Clemson to not only meet its goal of becoming a top twenty university, but will increase overall student satisfaction.
Response: We're looking at new furniture for level four and will consider your suggestion. There's a new "positional" chair that is available similar to a rocking chair. We'll keep it in mind.
- Teri Alexander, Facilities Manager, 656-5172
Subject: Scanning Software
Suggestion: I needed a scanner that could scan a handwritten document and turn it into a pdf file. It would be very nice if the library had a scanner with this capability.
Response: Thanks for your suggestion. We're looking at options on how best to provide this service and hope to have something in place this summer.
- Beth Helsel, Systems Librarian, 656-3039
Subject: Noise - Level 1
Suggestion: Please PROMINENTLY post on the first floor that it is not a group work area. I'm down here now, and there has been a radio on (someone too cheap to buy a headset?) and a LOT of talking. I'm trying to get two papers and some reading done before 4 pm and don't have any place else to go until I at least finish the papers.
I am having trouble concentrating!!! I don't understand why these people are down here, and not in the group area on second floor, for example!
Response: I immediately responded and sent a security guard down to level 1. He was not able to find the source of the problem. Please, please - feel free to use the Help Phone located near the main stairs to call the Circulation Desk and report the problem. We'll be happy to help. I'll also work on appropriate signage; however, it's hard to post signs throughout the entire level.
- Teri Alexander, Facilities Manager, 656-5172
Subject: Searching Online Catalog
Suggestion: If i am looking for books on a certain subject, is there a way I can limit the search results to just the juvenile literature section?
Response: At the present time you can search for juvenile books by doing a keyword search such as birds and juvenile. You will receive a few false drops but most of the titles will be juvenile books. By next fall we will have a new system and location searching will be a feature.
- Peggy Cover, Head of Reference
Subject: E Journals
Suggestion: Browsing for the electronic journal has become a real task now. It is very time consuming to get into the journal you want. The previous way of arranging all the journals under an alphabet was very easy and made lot of sense. Is there any special reason to shift into the present format?
Going back to the old version would make a student's job (especially graduate) much easier. This one is frustrating!! Kindly look into this problem.
Response: We now access our eJournal list from an outside vendor. This is why
the look changed in November. I am working to restore some of the
functionality of the old alphabetic list within the vendors framework.
I hope this will make it easier for you to use.
We swapped to an outside vendor in order to improve the quality control
and increase the speed of getting new titles displayed and older titles
updated as they change. We can provide updated titles (about 5 percent
- or 1,200 titles - have some change in any given month) in seconds
rather than days. This came at the expense of our customized local
pages. We had to trade a better look for an increased percentage of
working titles.
The one change I am working on at the moment will restore the Alphabet
bar and the pulldown menu for "Journal of" titles. After that I want
to flatten the display a little to decrease the amount of scrolling
necessary in the long lists. These changes are on my spring list that
I hope to have complete by Spring Break.
- Gordon Cochrane, Electronic Services Librarian
Subject: Space/Electrical
Suggestion: Reduced study space on 5th floor because of lab computers. What we need is more outlets.
Response: Additional electrical outlets & network connections are being added to level six (now!). Tables on level five were re-arranged to accommodate the new workstations.. Three tables were moved to the new study/meeting rooms on level one. Also, network connections will be added to the small cubbies around the interior wall on level five. This will complete the work planned for levels five & six. If you have other concerns or suggestions, please feel free to email me. Thanks.
- Teri
Alexander, Facilities Manager,
656-5172
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