Subject: Snax & Stax
Suggestion: The Canteen should serve cold beer. Preferably Budlight or
Busch Light.
Response: Your comment was sent to ARAMark who manages the convenient
store located in Cooper Library – Snax & Stax.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject:Computer Lab machines
Suggestion: Level 5 computer screens are horrible (East, I think are
worse). Some are so blurry as to be useless.
Response: Your comment was sent to DCIT.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject:Smoking
Suggestion:“PLEASE provide more ashtrays & trash cans on the smoking side
of the balcony!! I think this would cut back on the cig’s being thrown down!”
Response: Thanks – now that we added more umbrella tables, it certainly
makes sense.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject:Vending
Suggestion:Vending Machines should sell raisinettes and peanut butter
m&m’s! J”
Response:Your comment was sent to ARAMark who handles the campus vending
machines.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: Plants
Suggestion:Please add more plants! It made my visit here all the more
enjoyable. As well, I felt more at home, and was able to concentrate more
sufficiently. Great job with the addition.
Response:Thanks for the comments. I’ll make a budget request next fiscal
year (July 1).
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: Lighting
Suggestion: Please improve the lighting conditions in level 1 & 2.
Response: We hope to do just that. A group of graduate Ind. Eng. students
are studying noise issues as well as lighting. The group will make
recommendations to me & we hope to make changes or recommendations in the
next year. Thanks for your input.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: Elevators
Suggestion: The elevator didn’t work while wanting to go up from Level 2.
Response: Cooper Library’s elevators are 40 years old & are scheduled for
major repair later this spring. Please be patient with us in the interim.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: General
Suggestion:Why do you only accept “Major Ideas?” My suggestion is that
you also accept minor ideas.
Response:Of course we accept all ideas. The sign on the Suggestion Box
is dated – we’ll consider a new one. Thanks.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject:Noise - Band
Suggestion: I was wondering why there is a band in the library. Isn’t the
student center more appropriate? The library is supposed to be QUIET.”
Response:The Library is committed to the Midweek Music program and it is
well received by the majority of patrons. For approximately thirty minutes
one day per month, the lobby is filled with sound. This is a miniscule
amount of time compared to the other 148 hours the library is open. We'll
be happy to take your complaints under advisement and will certainly give
consideration to the type of music. Thanks for the suggestions.
-
Joseph F. Boykin, Jr., Dean of Libraries
Subject: Noise
Suggestion: A quiet area is badly needed some where on the 4th 5th, or 6th areas where no one meets & talks on their cell phones!
Response: Unfortunately, levels 1 – 3 are the available areas for “quiet”. We’re working with an Industrial Engineering graduate student project to study noise issues and hope to have some workable solutions by summer. Levels 4 – 6 are designated group study and collaboration areas and are by nature less quiet than the lower levels. We’re struggling to meet needs with a 40 year old structure and are happy to hear ways that we can improve! Thanks for your comment.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: Hooks in Ladies Room
Suggestion: You need to install at least five BIG hooks in the 4th floor
ladies room on wall across from toilet stalls. Big enough for coats & back
packs together.
Response: Hooks are provided in two of the three stalls. I'm asking
Facilities to add a hook in the third. While your idea is a super one (in
a perfect world), from a security standpoint, it's unsafe. Your coats &
backpacks hanging out in the open is a "theft waiting to happen." Please
use the hooks in the stalls. If you have other suggestions as to how we
can improve, feel free to provide other comments. Thanks!
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: My Library Account
Suggestion: I have been a student here for years, even before the current
id cards (I've got to say I was a big fan of the old cards with our
birthdate on them, but that is a whole different department); that was many
years of enjoying the library before some recent changes. I love the
inside of the library; it is a great place to get work done, with different
areas and floors that almost seem to be built for the various forms of
schoolwork we encounter through our college careers (areas for group work,
several computer labs, single study rooms, lounges, etc.). Unfortunately,
the "My Library Account" section of the website, in my humble opinion,
simply doesn't work as well as the old online access. Student access to
information has been severely limited; we have multiple options to pay
fines, but we can't even see what we actually owe anywhere near this
section. Recently, and at my last check, the Tiger1 option hasn't been
working (fortunately, I did get through and make the payment one day, but I
am still uncertain whether it has actually registered in the system...so,
eh?); as a senior, one of my only reasons for even keeping Tigerstripe
money is to use it at the library. Third, I don't understand why we can't
just sign in like we do for everything else, simply entering our username
and password that is connected to a record of everthing we have ever done
at this university. Last, but not least, it would be nice if we could
access a complete record of the books we have checked out in the past,
previous fines, and any other general information about what we have been
getting into at the library; I would imagine that information is available
somewhere. Thank you for your time; it was long, but I like to think they
are all simple, easy areas that may be considered. Maybe the library could
get better; is that even possible?
Response: Excellent suggestions! First: a coming feature – you will be
able to use your computer userid to sign into the library
system. Secondly, what level of detail are you looking for in fine
records? In “your library account” you can now view the title, date
checked out, date due & date returned plus amount of fine. Thirdly, we
believe that we have solved the recent problems with the Tiger1 and credit
card links. Please let us know what else we can do.
- Teri Alexander, Circulation & Facilities Manager, 656-5172
Subject: Newspapers
Suggestion:
The papers are not updated regularly. Could you please keep the most recent date on the stand?
Response:Newspaper subscriptions are received by US mail & aren't as timely as we'd like. We asked Greenville News and Anderson Independent to install newspaper machines on the Bridge in order to provide the local papers on a more timely basis. Is there a particular title that was missing or out of date? If you'll provide more information, we'll follow up. Also many papers are now on-line.
- Gail Julian,
Head of Acquisitions
Subject:Parking
Suggestion:
Think the school should build a small garage immediately
adjacent to library, to improve studying conditions.
Response: Thanks for your suggestion. We're looking at options on how best to provide this service and hope to have something in place this summer.
-
Geary Robinson, Director of Parking Services
Subject:Tax Room
Suggestion:The door to the tax room has been removed. I think it would
be great if it were put back in. Super great even. Thanks.
Response:Sorry for the inconvenience but there were security concerns
related to the locked door; therefore it was removed and will not be
replaced.
- Teri Alexander, Facilities Manager, 656-5172
Subject:Furniture
Suggestion:Put couches in the library!
Response: We'll consider when we have additional funding for furniture. Thanks.
- Teri Alexander, Facilities Manager, 656-5172
Subject:Book Drop
Suggestion:It would be good if there is a drop box near Chemical
Engineering Department.
Response:Since Earle Hall is located in close proximity to the
drive-up book drop in the West Parking Lot of Cooper, we'd prefer not to
add a box in that location but if you had other locations on
campus? We also have book drops located at the Hendrix Student Center and Holmes Hall.
- Teri Alexander, Facilities Manager, 656-5172
Subject:Facilities (Electrical, study space)
Suggestion:We need power strips, more plugs, and lots of big tables. NO
DUMB CUBBIES!! Thanks.
Response: Plugs we're working on - can't do power strips (fire code
violation!). Big tables, no cubbies. For the present, we're stuck with the furnishings that we have. Consider discussing your needs with your student representatives. We do add furnishings as we have funding but we're quickly running out of public space!
- Teri
Alexander, Facilities Manager,
656-5172
|
